How we work

From the first conversation to it working

You bring the need, the knowledge and the vision. We turn them into a plan, a design and a build, with checkpoints along the way.

01
First conversation
Tell us the idea, who will use it and when. No spec needed, and no need to know which technology to pick.
At the end of the stepA clear direction
02
Brief and scope
Three short questions and a summary you approve. Only once we understand the scope do we set a price and a schedule.
At the end of the stepYou know what is built, and what is not
03
Prototype of the key moment
Before building everything, we show the moment the project leans on: a screen, a journey or a touch. We adjust while changes are still cheap.
At the end of the stepYou see the idea before you invest in it
04
Build and test
We develop, connect to your existing systems and test on the relevant devices. For events we also test under show conditions.
At the end of the stepYou try a working product
05
Launch
We go live in an orderly way, show whoever will run or update it how to use it, and check everything works before the audience arrives.
At the end of the stepReady for the audience
06
Responsibility after launch
Who maintains it, who is available during an event, and what the support covers: we agree this in the proposal, up front.
At the end of the stepYou know what happens afterwards

After launch

What happens after you go live

Who maintains it
The proposal defines who maintains the product, what is covered and how to request a change. No surprises after launch.
Who is available during an event
At a live event there is a contact reachable by phone for the whole run. Availability hours, and on-site support if needed, are agreed beforehand.
Training
Whoever operates or updates the product gets a walkthrough, so you are not dependent on us for every small change.
Improvements
Once you see how people really use it, you can keep improving it. We define that together, with no commitment up front.

Live production

A browser demo is a taste. A live production needs a few more things, and we plan them from the start.

Operator mode
A separate control screen for whoever runs the event: start, pause, move between stages and change the pace in real time.
Network checks
We check the network, the screen and the connection in the hall before the event, instead of finding problems once the audience is in.
Recovery mode
If a connection drops or a screen freezes, there is a defined way back to a stable state. Participants rejoin by scanning again.
Fitting the space
For installations: sensor or camera, distance, lighting and a local computer. Matched to each space and tested on site.

Your vision. Made real.

Three short questions, and a summary you approve before it is sent. We get back to you once we understand the scope.